Legal

Terms of Service

Last updated: 9 April 2026

1. Agreement to terms

By creating an account, downloading, or using Alhora ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice on the website. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

2. Description of the Service

Alhora is a desktop application and companion web service that helps authors format books for print and digital distribution. The Service includes:

  • The Alhora desktop application (macOS, Windows, and Linux).
  • The alhora.app website, including account management and billing.
  • EPUB and print-ready PDF export functionality.

3. Accounts

To use paid features of Alhora, you must create an account. You agree to:

  • Provide accurate and complete registration information.
  • Keep your password secure and not share it with others.
  • Notify us promptly at [email protected] if you suspect unauthorised use of your account.

You are responsible for all activity that occurs under your account.

4. Subscription plans and payment

Plans

Alhora offers the following paid plans:

  • Monthly — billed monthly, cancel anytime.
  • Annual — billed yearly at a discounted rate.
  • Lifetime — a one-time payment for permanent access.

Billing

All payments are processed by Stripe. By subscribing, you authorise Stripe to charge the payment method you provide. Prices are displayed in GBP and include any applicable taxes.

Renewal

Monthly and annual subscriptions renew automatically at the end of each billing period. You will be charged the then-current price unless you cancel before the renewal date.

Cancellation

You may cancel your subscription at any time from your account billing page or via the Stripe customer portal. After cancellation:

  • You retain access until the end of your current paid period.
  • No further charges will be made.
  • We do not provide prorated refunds for partial billing periods.

Refunds

We offer a full refund within 14 days of your first purchase if you are not satisfied with the Service. To request a refund, email [email protected]. Refunds after 14 days are at our sole discretion.

5. License keys

License keys purchased or received as gifts grant access to Alhora for the plan type specified on the key. Each key may be activated on one account only and cannot be transferred or resold.

6. Device limits

Each account may activate the desktop application on a limited number of devices (currently 3). You can manage your devices from the account dashboard. We reserve the right to change the device limit, but any reduction will not affect devices already activated.

7. Your content

Alhora is a local-first application. Your manuscripts, projects, and exported files remain on your computer at all times. We do not upload, access, read, or store your content on our servers.

You retain full ownership and all intellectual property rights to your work. These Terms do not grant us any licence to your content.

8. Acceptable use

You agree not to:

  • Reverse-engineer, decompile, or disassemble the Alhora application.
  • Share, redistribute, or sublicence your account or the application.
  • Use the Service to infringe the intellectual property rights of others.
  • Attempt to gain unauthorised access to our systems or other users' accounts.
  • Use automated tools to scrape, abuse, or overload the Service.

9. Intellectual property

The Alhora application, website, brand, and all associated materials are owned by Alhora and protected by copyright and trademark law. Nothing in these Terms transfers any intellectual property rights to you beyond the limited licence to use the Service as described here.

10. Availability and updates

We aim to keep the Service available at all times but do not guarantee uninterrupted access. We may:

  • Perform maintenance that temporarily limits availability.
  • Release updates to the desktop application (you may choose when to install them).
  • Add, modify, or remove features at our discretion.

11. Limitation of liability

To the fullest extent permitted by law:

  • The Service is provided "as is" without warranties of any kind, whether express or implied.
  • We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.
  • Our total liability for any claim arising from these Terms shall not exceed the amount you paid us in the 12 months preceding the claim.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under English law.

12. Termination

We may suspend or terminate your account if you breach these Terms. Upon termination:

  • Your access to the Service will cease immediately.
  • You may export any local projects before termination takes effect.
  • We will delete your personal data in accordance with our Privacy Policy.

You may delete your account at any time from the account settings page.

13. Governing law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact

For questions about these Terms, please contact: